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To place an order, simply browse our selection of fedoras and click on the one you'd like to purchase. Select your preferred size (if applicable) and click "Add to Cart." When you're ready to complete your purchase, click on the shopping cart icon at the top right corner of the page and follow the checkout process.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Yes, we offer international shipping to most countries. Please note that additional customs fees or duties may apply depending on your location.

For orders within the United States, standard shipping usually takes 3-5 business days. International shipping times may vary depending on your location and any customs processing times.

We offer a 30-day return policy. If you're not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate the return process. For more details, please refer to our Return Policy.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or with the designated courier.

We strive to process orders quickly, so please contact us as soon as possible if you need to cancel or make changes to your order. Once an order has been shipped, it cannot be modified or canceled.

If your fedora arrives damaged or defective, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

At this time, we do not offer gift wrapping services. However, our fedoras come in protective packaging to ensure they arrive in perfect condition.

You can reach our customer support team through our Contact Us page or by sending an email to info@donzellasfedoras.com. We aim to respond to all inquiries within 24 hours.

We recommend referring to the care instructions provided with your fedora. Generally, most fedoras can be spot cleaned with a damp cloth, but please avoid submerging them in water.

Yes, you can sign up for our newsletter to receive updates on new arrivals, promotions, and exclusive offers. Simply enter your email address in the sign-up form at the bottom of our website.

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